I have received some personal emails about bad shopping experiences and the inconsistency of stores. I want you all to know, it even happens to me.
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Today I went to my regular Publix. I have been going to this Publix for 4 years and haven't really had any major problems. While today did not produce a major problem, it did make me feel quite uncomfortable and maybe a little wrong of using coupons (while I know there IS NOTHING wrong with using coupons.)
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A very popular cashier, by couponers in my area, proceeded to scan the item, then the coupon. Usually my cashiers scan my coupons at the very end of the transactions (where I kindly have separated them by store coupon, competitor coupon, and MFR coupon.) I had a few moneymakers in my cart which she would not accept and instead changed the valued of the coupon to a lesser number. I am okay breaking even on items and not making money but I know on the store and MFR coupons, Publix IS getting back the full value of the coupon so technically I am the one cheated.
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While, when it comes to competitor coupons there is a loss by the store, so that is why I am confused by my experience. Back to the point, she called over the manager who then told her on my 15 $1 off competitor coupons (for items that were only $.79) to take off the full $1 - thus giving me a $.21 MONEYMAKER 15xs. There was even inconsistency in the store! The the manager then whispered something in her ear which made me feel even more uncomfortable.
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Lessons from this story and many of my shopping experiences
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1) I want you to know that even I have my BAD coupon days where I am made to feel like I am doing something wrong to the store. I know better, though, and go home proud of my savings.
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2) People always ask when is the best time to shop. I say go whenever you can because that is the truth. I have learned to go, though, during a busy time because they are eager to get you out of the store and not count your coupons (by the way they didn't take out any of my coupons because I was honest about my entire purchase.) Going during weekday mornings, especially middle of the week, they usually have the shelves restocked and a small crowd. This was the case for me today.
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3) We all have those bad experiences. Get to know the stores that work with your coupons (two of the same stores on the street might treat you totally opposite for your coupon use.) Also, get to know the cashiers who are proud of you for saving money and might even want to learn a trick or two. My cashiers know about my deals and my website - no secrets because I want them to save too!
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4) Always keep a smile and be kind no matter what! The cashier I dealt with today could have gotten in trouble for accepting bad coupons the day before (who knows?!?)
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5) MONEYMAKERS - some allow it to happen others watch you like a hawk. Like I said, there is not a loss for them when it comes to a store or MFR coupon. The ARE getting the money back from the manufacturer. Sometimes, I simply ask them to reduce the coupon so I break even, but in this case, I am the one cheated because they get back the full price.